Amun Ra Privacy Policy

Amun Ra Casino is operated by Rabidi N.V. (company number 151791), incorporated in Curaçao and licensed by the Curacao Gaming Authority under licence OGL/2023/103/0067. This page describes the personal data we collect from players, the purposes for which we process it, and the rights available to you. Rabidi N.V. processes personal data in accordance with its own data-handling commitments and applicable data protection obligations in the jurisdictions where it operates.

What information we collect

We collect personal data across several categories depending on how you interact with the site. Account registration data includes your full name, date of birth, residential address, email address, and telephone number. KYC verification documents include a government-issued identity document (passport, driver’s licence, or national ID card), proof of address (utility bill, bank statement, or rental agreement), and proof of payment-method ownership. We also collect gameplay data such as deposit and withdrawal amounts, bet history, session times, and game selections, as well as device and network data including IP address, browser type, operating system, and device identifiers. Where you have accepted cookies, we collect data through cookies and similar technologies for site functionality and analytics, as described in our Cookie Notice.

How we use your information

We use your personal data to provide the service: creating and maintaining your account, processing deposits and withdrawals, and enabling gameplay. We process identity, address, and payment data to meet our regulatory obligations under our AML programme, which is aligned with the 5th AML Directive, and to carry out Customer Due Diligence and age verification. Transaction monitoring and fraud-prevention checks are applied to protect the integrity of the platform and to comply with our licence conditions. We use contact details to respond to support queries and, where you have opted in, to send marketing communications.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with third-party identity verification providers, credit reference agencies, and fraud-prevention services to complete KYC checks. Data may be disclosed to the Curacao Gaming Authority and to law enforcement or regulatory bodies where we are legally required to do so. We may also share data with affiliated companies within the Rabidi N.V. group of platforms where this is necessary to operate the service.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with our AML obligations and licence conditions. Certain categories of data, including KYC documents and financial transaction records, may be retained for up to seven years where required by applicable law or regulatory guidance. After the applicable retention period, data is deleted or anonymised.

Your rights

You have the following rights in relation to your personal data:

Access: you can request a copy of the personal data we hold about you.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to our regulatory retention obligations.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact us using the details below. We will respond within the timeframe required under applicable law.

Contact us

Privacy queries and data subject requests can be sent to [email protected] . No dedicated Data Protection Officer is currently named for this operator; all privacy-related correspondence should be directed to the support address above. For written complaints, you may also write to [email protected] .