Amun Ra Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Rabidi N.V. (company number 151791), the operator of amunra.com, licensed by the Curacao Gaming Authority under licence number OGL/2023/103/0067, issued 5 February 2024. This agreement governs your use of the Amun Ra Casino platform, including account registration, deposits and withdrawals, bonuses and promotions, responsible gambling tools, and dispute resolution. By accessing or using any part of the service, you accept these terms in full. If you don’t accept them, you must not use the service.

About Us and Licensing

Amun Ra Casino is operated by Rabidi N.V., company number 151791, incorporated in Curaçao. The platform holds a Certificate of Operation issued by the Curacao Gaming Authority (CGA), licence number OGL/2023/103/0067, bound to the domain amunra.com, with effect from 5 February 2024. Rabidi N.V. operates a portfolio of online casino brands sharing common platform infrastructure, including the PlayID single sign-on system and the Gold Saloon live studio. All regulatory correspondence and compliance obligations are the responsibility of Rabidi N.V. as the named licensee.

Account Registration and Eligibility

You must be at least 18 years of age to register an account and use the service. Residents of the following jurisdictions are not permitted to register or play: Afghanistan, Armenia, Belarus, Bulgaria, China, Curaçao, Cyprus, Denmark, Estonia, Georgia, Iran, Israel, Lithuania, Malta, Moldova, Romania, Russia, North Korea, Netherlands, Netherlands Antilles, Sweden, Ukraine, United Kingdom, United States, and Côte d’Ivoire. You may hold only one account; duplicate accounts will be closed and any associated balances may be voided. You must provide accurate, complete, and current information at registration and update it promptly if it changes. We require identity, age, and residence verification before processing your first withdrawal, and we reserve the right to request documentation at any point, both before and after deposits or withdrawals. We reserve the right to refuse registration or close any account that breaches these terms.

Deposits and Withdrawals

We accept deposits via Visa and Mastercard, paysafecard, Skrill, Neteller, MiFinity, bank transfer, and a range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, TRON, Solana, Cardano, BNB, Dogecoin, USDC, and USDT across multiple networks. The minimum deposit is EUR 10 on most methods; the minimum for Bitcoin is EUR 30. We apply no fee on any listed deposit or withdrawal method. Deposited funds must be wagered at least once (x1) before a withdrawal can be processed; failure to meet this requirement may result in winnings being voided and a commission of 10% (minimum EUR 0.50) being withheld. Withdrawal requests are processed by our finance department within 3 business days following completion of verification checks, and no sooner than 3 business days after the previous payout. A maximum of 3 withdrawal requests may be pending at any one time. Baseline withdrawal limits are EUR 500 per day and EUR 7,000 per month, with higher limits available at elevated VIP tiers; the applicable limit for your account is displayed in your account settings. Withdrawals are returned to the original deposit method where that method supports payouts. A minimum of EUR 20 in wagering activity within the calendar month is required before a withdrawal request will be approved. Accounts that have not been logged into for 180 days are subject to an inactivity fee of EUR 5 per month.

Bonuses and Promotions

Each promotion published on the platform carries its own specific terms, which take precedence over this general framework where they differ. The standard wagering requirement for deposit bonuses is 35 times the combined deposit and bonus amount, to be completed within 10 days of the bonus being credited. The crypto casino welcome bonus carries a wagering requirement of 40 times the combined deposit and bonus amount. The maximum permitted bet while a bonus is active is EUR 100 (or the currency equivalent stated in the specific promotion). The maximum cashout from a deposit bonus is 10 times the bonus amount; the maximum cashout from a no-deposit bonus is 5 times the bonus amount, and winnings from no-deposit free spins are capped at EUR 80. Game contributions towards wagering vary: slots, scratch cards, and keno contribute 100%; live casino, video poker, and Plinko contribute 10%; RNG table and card games contribute 0%; jackpot slots, Slingo, and bingo may not be played with active bonus funds. Only one bonus may be active at a time; activating a new bonus voids the current bonus and any winnings derived from it. Deposits made via Neteller or Skrill don’t qualify for any bonus offer. We reserve the right to void bonuses and associated winnings, and to close accounts, where we identify bonus abuse, including but not limited to placing bets exceeding EUR 100 during an active bonus, low-risk roulette coverage across 24 or more of 37 positions, or switching between game contribution tiers to manipulate wagering completion.

Responsible Gambling

We provide a range of responsible gambling tools, including deposit limits, session time-outs, and self-exclusion. Full details of available tools and how to activate them are set out on our Responsible Gambling page. For support with responsible gambling, visit gamblinghelponline.org.au. Self-exclusion requests submitted to [email protected] are processed promptly, and you must declare any other accounts you hold with us at the time of making such a request.

Dispute Resolution

If you have a complaint, contact our customer support team in the first instance via live chat or by emailing [email protected] ; our team is available 24 hours a day, 7 days a week. If your complaint isn’t resolved to your satisfaction through first-line support, you may escalate it in writing to [email protected] , including your username, registered full name, relevant dates, and a description of the matter, sent from your registered email address with the word COMPLAINT in the subject line. Escalated complaints are reviewed by our Complaints Resolution Committee, which will issue an outcome within 10 days of receiving a complete submission, with an extension available for complex cases. If you remain unsatisfied following our internal process, you may refer the matter to the Curacao Gaming Authority as the licensing regulator.

Changes to Terms

We reserve the right to amend these Terms and Conditions at any time, with notice provided by email to your registered address or by a prominent notice on the site prior to the changes taking effect. The effective date of any revision will be stated at the top of the updated document. Continued use of the service after the effective date of an amendment constitutes your acceptance of the revised terms.